SafeSupp Privacy Policy
Privacy Policy for SafeSupp (part of Earth's Secret organisation)Effective Date: 05/01/25
SafeSupps ("we," "our," "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the SafeSupp mobile application ("the App") and associated services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information you provide directly to us, including:
- Name
- Email address
- Health goals and preferences
- Dietary restrictions and supplement usage history
1.2 Automatically Collected Information
When you use the App, we may automatically collect:
- Device information (e.g., operating system, device type)
- Usage data (e.g., features accessed, interaction times)
- Location data (with your permission)
1.3 Supplement Label Information
If you use the ingredient scanning feature, the scanned labels and extracted data may be temporarily processed to deliver analysis and recommendations.
2. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Personalize recommendations and educational content.
- Respond to customer support inquiries.
- Ensure compliance with legal obligations.
- Analyze app performance and usage trends.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following cases:
3.1 With Service Providers
Third-party vendors who perform services on our behalf, such as cloud storage and analytics.
3.2 Legal Requirements
If required by law or in response to valid legal processes.
3.3 Business Transfers
In connection with a merger, acquisition, or sale of all or a portion of our assets.
4. Your Choices
You have control over your information, including:
4.1 Access and Update
You can access and update your personal information through the App settings.
4.2 Opt-Out
You may opt out of certain data collection practices by adjusting your device or App settings.
4.3 Delete Your Data
You can request to delete your account and associated data by contacting:
hello@earthsecret.com
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Data Security
We implement industry-standard measures to protect your information, including encryption and secure storage practices. However, no system is completely secure, and we cannot guarantee absolute security.
7. Children’s Privacy
SafeSupp is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to have it removed.
8. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: hello@earthsecret.com
- Mailing Address: 32a Old Bann Road, Donaghcloney BT667PW
Thank you for trusting SafeSupps & Earth's Secret with your health journey!